FAQ

Frequently Asked Questions

This page explains frequently asked shopping questions in a store-specific format. This guidance applies to builrk.shop. For help with this page, contact Support@builrk.shop.

Information covering refund timing
The following refund timing guidance applies to purchases from our store. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days. This section applies specifically to builrk.shop. Questions about this section may be sent to Support@builrk.shop.

Details about delivery timing
We publish this delivery timing guidance for customers using this website. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days. This section applies specifically to builrk.shop. Questions about this section may be sent to Support@builrk.shop.

Details about tracking
For purchases made through this website, our store applies the following guidance on tracking. How can I track my order?
Where a carrier provides tracking, it is sent using the contact information provided at checkout. This section applies specifically to builrk.shop. Questions about this section may be sent to Support@builrk.shop.

Details about products
For customers using this website, this section explains products. What products do you offer?
We offer the products offered in our store. Current availability, product details, options, and prices are shown on each product page. This section applies specifically to builrk.shop. Questions about this section may be sent to Support@builrk.shop.

Our approach to products
Customers can rely on the following guidance from our store about products. How long does a posted refund take?
After our store processes an approved refund, a bank or card issuer normally posts it within 5–10 business days. Customers remain responsible for taxes required by applicable law. This section applies specifically to builrk.shop. Questions about this section may be sent to Support@builrk.shop.

Store guidance on payment methods
The following payment methods guidance applies to purchases from our store. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout. This section applies specifically to builrk.shop. Questions about this section may be sent to Support@builrk.shop.

How we handle return shipping
For customers using this website, this section explains return shipping. Who pays return shipping?
Our store pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement. This section applies specifically to builrk.shop. Questions about this section may be sent to Support@builrk.shop.

Information covering contact options
For customers using this website, this section explains contact options. Can I cancel an order?
You may request cancellation before shipment. Contact us promptly with the order number. This section applies specifically to builrk.shop. Questions about this section may be sent to Support@builrk.shop.

Our approach to shipping cost
We publish this shipping cost guidance for customers using this website. Do you offer free shipping?
Yes. U.S. standard shipping is provided at no charge. This section applies specifically to builrk.shop. Questions about this section may be sent to Support@builrk.shop.

Details about shipping cost
We publish this shipping cost guidance for customers using this website. How can I contact you?
Email Support@builrk.shop, call 248-407-5508, or write to 537 Clifford St, Lansing, Michigan, 48912, United States. This section applies specifically to builrk.shop. Questions about this section may be sent to Support@builrk.shop.

Details about returns and exchanges
Customers can rely on the following guidance from our store about returns and exchanges. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery. This section applies specifically to builrk.shop. Questions about this section may be sent to Support@builrk.shop.

Merchant Details
Business name: built
Store name: built
Email: Support@builrk.shop
Phone: 248-407-5508
Physical address: 537 Clifford St, Lansing, Michigan, 48912, United States